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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sitara M

Sitara M

September 4, 2026

5  out of  5
rating by Sitara M
"I needed my policy to be updated with some details and Emily made sure to get that done super fast! So happy with the service ☺️"
We responded:
"That’s fantastic to know that Emily took care of updating your policy promptly Sitara. Kim and team"
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Victoria Tuchinsky

September 2, 2026

5  out of  5
rating by Victoria Tuchinsky
"Thank you for personal, friendly treatment."
We responded:
"Hi Victoria, you are most welcome. I'm glad you had a positive experience with our agency team. We appreciate your business and are committed to excellent customer service. Sincerely, Kim and team"
Profile photo of Emma Andreasen

Emma Andreasen

September 2, 2026

5  out of  5
rating by Emma Andreasen
"I had a great experience setting up my car insurance with Carma. Thank you for the quick turnaround time and seamless process!"
We responded:
"We appreciate the great feedback on the prompt and seamless service. Kim and team"
Profile photo of Grace Vollmers

Grace Vollmers

September 1, 2026

5  out of  5
rating by Grace Vollmers
"Carma was very responsive and friendly in setting up my policy! Super quick and easy process."
We responded:
"We appreciate your compliment and glad to know you received the fast and friendly service. Kim and team"
Profile photo of Kelly D. Pickering

Kelly D. Pickering

September 1, 2026

5  out of  5
rating by Kelly D. Pickering
"Excellent and informative. Very much appreciated."
We responded:
"Many thanks Kelly for your review on us being excellent and informative. Kim and team"
Profile photo of Sarah with Twin Peaks K9

Sarah with Twin Peaks K9

August 31, 2026

5  out of  5
rating by Sarah with Twin Peaks K9
"I’ve had such a great experience working with Kim and her team! I’ve used their services for my business insurance, and I really appreciate having someone I can trust to walk me through everything and make sure I actually understand my coverage.

They are all so incredibly helpful, responsive, and always willing to advocate for me when questions or if a claim were to come up. Insurance can be confusing, but having someone who knows you, understands your needs, and takes the time to explain things clearly makes such a difference.

I especially appreciate the personal touch. It’s reassuring to know that when I need help, I’m not just calling a faceless insurance company - I have someone who genuinely knows me and is there to help. I highly recommend Kim Hinkle’s office to anyone looking for knowledgeable, trustworthy, and genuinely caring insurance professionals!"
We responded:
"This is so awesome. Makes our day to see this thoughtful review. Your voice as a happy customer means the world to us.
Having a knowledgeable and professional team has always been my goal. Building lasting relationships require us to be available and trust worthy. We’re thankful for your trust and confidence in us Sarah. Kim and team"
Profile photo of Robin Wik

Robin Wik

August 31, 2026

5  out of  5
rating by Robin Wik
"I have been insured with State Farm for several years. I have had excellent service. They are very friendly and personal. That is a company that literally gives back to the customer."
We responded:
"We’re proud to represent State Farm. And my team is at the front line to support and deliver personal service to our customers. Thanks Robin"
Profile photo of Gerald Geter

Gerald Geter

August 31, 2026

5  out of  5
rating by Gerald Geter
"I could not be happier with the help I receive from this office! Carma is incredibly empathetic, patient, and always takes the time to listen and understand my needs; she’s a true asset. Carma goes above and beyond to help not just one person, but my entire family, making sure everyone is properly covered and comfortable with their policies."
We responded:
"We’re grateful that you chose us. We find that listening and caring go a long way and Carma delivered. Thank you for the compliment. Kim and team"
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Eric Brown

August 28, 2026

5  out of  5
rating by Eric Brown
"No wait time. Efficient. Able to answer all questions"
We responded:
"We’re here and reach out anytime Eric. Kim and team"
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Ingrid Najarro

August 27, 2026

5  out of  5
rating by Ingrid Najarro
"Excelente atención, me ayudaron hacer mi propia cuenta con State Farm"
We responded:
"Thanks for your review Ingrid. Kim and team"
Profile photo of Michelle Allen

Michelle Allen

August 27, 2026

5  out of  5
rating by Michelle Allen
"Emily was super helpful in getting renters insurance set up for our university student. She was thorough and efficient and made sure we asked the right questions of our landlord. Highly recommend!"
We responded:
"Thank you for recommending us and sharing your positive experience. Kim and team"
Profile photo of Matthew Mason

Matthew Mason

August 26, 2026

5  out of  5
rating by Matthew Mason
"I recently acquired a new car and Emily made the process really easy even though I was not very responsive. I appreciate the help and the follow through on her end."
We responded:
"That’s awesome to know that Emily helped you with your auto insurance and provided fast service. Kim and team"
Profile photo of Taye Rose

Taye Rose

August 24, 2026

5  out of  5
rating by Taye Rose
"Emily got my hunkin RV insured when no one else would do it. 10/10. (What? It's stars? Whatever)"
We responded:
"Hi Taye. We’re so glad to help. The 5 star review is similar to 10/10. We will take that. Kim and team"
Profile photo of Taylor Hendrickson

Taylor Hendrickson

August 21, 2026

5  out of  5
rating by Taylor Hendrickson
"Kim and her associates are exceptionally amazing. Answering calls and getting what needs to be done, done. Highly recommend."
We responded:
"That’s so nice of you to say. We try to answer calls promptly and to be available to answer questions. Kim and team"
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Jeff Hawkins

August 13, 2026

5  out of  5
rating by Jeff Hawkins
"Great help in putting together different quotes giving different options. Far better than working with other companies. Their service was much appreciated."
We responded:
"We are happy to know that we provided you with options and that you like our service. Kim and team"
Profile photo of Jessica Mancill

Jessica Mancill

August 12, 2026

5  out of  5
rating by Jessica Mancill
"Erika was so helpful, her communication was quick and made everything easier. She’s an asset to the office."
We responded:
"We appreciate your feedback on the quick communication and ease of doing business with us. Kim and team"
Profile photo of Amanda Green

Amanda Green

August 11, 2026

5  out of  5
rating by Amanda Green
"Emily was very kind, and informative! I appreciate being able to ask questions and have them answered!"
We responded:
"Thanks Amanda for letting us know that we addressed your questions. Kim and team"
Profile photo of Malcolm McGuire

Malcolm McGuire

August 7, 2026

5  out of  5
rating by Malcolm McGuire
"I reached out to Emily at this agency when I was preparing to move from Oklahoma to Utah. She was so knowledgeable and helpful in making this transition smooth. With all of the details that I was dealing with, I felt like switching my auto and renters insurance was something that I didn't have to worry about with Emily.

Thank you!"
We responded:
"We’re glad the transition went smoothly and that Emily helped to make it a worried free experience for you. Kim and team"
Profile photo of Josh Pelton

Josh Pelton

August 7, 2026

5  out of  5
rating by Josh Pelton
"Absolutely the best agency we have ever used! I was left high and dry by our previous insurance company this summer when, with little notice, they cancelled our construction insurance 2 years into a complicated and expensive build in remote Southern Utah. Kim, Scott and their team jumped into action, stayed at the office late into the evening, and were able to get us insured again within 24 hours. They have won me over, and they will for you too! I am forever grateful for the stress they took off our shoulders."
We responded:
"It was nice meeting you Josh and welcome to the agency. Your trust and confidence in us mean the world to us. We’re happy that we won you over. Made our day. Kim and team"
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Morpheus Z

August 6, 2026

5  out of  5
rating by Morpheus Z
"Emily was great getting a complicated question answered. Timely and thoughtful response."
We responded:
"We appreciate your kind compliment. Kim and team"
Profile photo of Richard S

Richard S

August 6, 2026

5  out of  5
rating by Richard S
"Just added Renters Insurance due to the climate of Utah, and the service, professionalism and the effort to find a plan that fits my life right now, CARMA came through and found the right plan , was so caring about my coverage! She provided top tier assistance! And So so so grateful for being a part of State Farm ever since I needed insurance! Thank you so much for keeping the community safe and less stressed in this crazy world!"
We responded:
"That’s so good to know Carma puts your needs first and doing so in a professional way. We do love our community and taking care our customers. Kim and team"
Profile photo of Lisa Fair

Lisa Fair

August 5, 2026

5  out of  5
rating by Lisa Fair
"Clear and efficient service"
We responded:
"We appreciate your review. Kim and team"
Profile photo of Sara Torres

Sara Torres

August 3, 2026

5  out of  5
rating by Sara Torres
"Emily was very thorough and professional to deal with."
We responded:
"Many thanks for your compliment. Kim and team"
Profile photo of Aaron Harberson

Aaron Harberson

July 30, 2026

5  out of  5
rating by Aaron Harberson
"Erika was wonderfully helpful with helping me adjust my plan and made sure that any concerns were addressed and that I had any info I needed."
We responded:
"Thank you Aaron for the compliment that Erika was helpful and helped with your insurance needs. Kim and team"
Profile photo of Kelly DuVall

Kelly DuVall

July 29, 2026

5  out of  5
rating by Kelly DuVall
"Carma is so great to work with- super responsive and professional!"
We responded:
"We like knowing that Carma was responsive and served you in a professional way. Kim and team"