Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jimmy Darlington

Jimmy Darlington

June 3, 2025

5  out of  5
rating by Jimmy Darlington
"I recommend kim Hinkley State Farm thay have given me a lot of help with my drive safe and save program to help me save $ on my insurance, I have been with State Farm for years and thay have not ever let me down"
We responded:
"Our agency strives to do our best to serve our customers. Thank you for the kind words Jimmy and make sure to stop by anytime help is needed. Kim and team"
Profile photo of Tien Vu

Tien Vu

June 2, 2025

5  out of  5
rating by Tien Vu
"I like they services"
We responded:
"We appreciate your note Tien. Kim and team"
Profile photo of Naser

Naser

May 29, 2025

5  out of  5
rating by Naser
"Such a nice place and good people always good experience thank you suzie you’re amazing Update after 5 years Been with them for years still they still have the best customer service ever Brittney did great job"
We responded:
"We enjoy working with you as well. Stop by anytime and thanks for the kind comments."
Profile photo of jennifer Pabst

jennifer Pabst

May 29, 2025

5  out of  5
rating by jennifer Pabst
"When ever I call to make my payment they are always polite, helpful, and attentive to me as a client and when my property was stolen they took care of me making sure I received payment for it in a timely manner I am happy with this company and happy to have my insurance with them."
We responded:
"We’re delighted to know you’re happy with us and State Farm. My team and I are here to help answer your insurance questions and provide you with outstanding service. Kim and team"
Profile photo of Michael Daley

Michael Daley

May 21, 2025

5  out of  5
rating by Michael Daley
"Very professional and helpful, they provide everything I need quick and detailed."
We responded:
"Glad to know we met your expectations and that you’re happy with our service. Kim and team"
Profile photo of Timothy Felt

Timothy Felt

May 19, 2025

5  out of  5
rating by Timothy Felt
"Good place to get insurance"
We responded:
"We appreciate your business and glad that you chose our agency. Kim and team"
Profile photo of Mike B

Mike B

May 15, 2025

5  out of  5
rating by Mike B
"Great service and very helpful"
We responded:
"Thank you Mike for your 5 star review. We appreciate your business. Kim and team"
Profile photo of Jeffrey Shannon

Jeffrey Shannon

May 7, 2025

5  out of  5
rating by Jeffrey Shannon
"Happy to share a great review of this State Farm office. We have been State Farm customers for over 30 years in PA but needed a local agent to provide renters insurance (and future car insurance) for my daughter who is a student at the U. My first call to Brittney was great. Brittney assessed and situation and asked all the right questions about my daughter's home, including details on the landlord to name them on the policy. She recommended coverage and answered all my questions with confidence and certainty, then sent me a quote. Within one day, we had the coverage in place. Brittney quickly followed up with email copies and without me asking, went ahead to send copies to the landlord. Perfect."
We responded:
"Thank you so much for sharing your positive experience with our office. It's wonderful to hear that Brittney was able to assist you efficiently and address all your needs with confidence. We appreciate your trust in us for your daughter's renters insurance and look forward to helping with her future car insurance as well. Your feedback is invaluable, and we're glad to have you as part of our State Farm family."
Profile photo of Elizabeth Plumb

Elizabeth Plumb

April 30, 2025

5  out of  5
rating by Elizabeth Plumb
"We set up a bundle policy with Brittney and she has been awesome. Best rates as well, and we definitely did our homework"
We responded:
"Thank you, Elizabeth, for sharing your experience with us. It's wonderful to hear that Brittney was able to assist you effectively and that you're pleased with the rates. We appreciate you taking the time to do your homework and choosing us for your insurance needs. Your feedback means a lot to our team."
Profile photo of Jeff Rasmussen

Jeff Rasmussen

April 22, 2025

5  out of  5
rating by Jeff Rasmussen
"They are the best!"
We responded:
"Thank you, Jeff, for your wonderful feedback! We're delighted to know that you had such a positive experience with our agency. Your satisfaction is our top priority, and we appreciate your support. If there's anything else we can assist you with, please feel free to reach out."
Profile photo of Shayne York

Shayne York

April 18, 2025

5  out of  5
rating by Shayne York
"They are great to work with would not go any place elece"
We responded:
"Thank you, Shayne, for your wonderful feedback and perfect rating. It's fantastic to hear that you find working with us so positive. Your support means a lot, and we're committed to continuing to provide you with excellent service."
Profile photo of Spencer Mortimer

Spencer Mortimer

April 16, 2025

5  out of  5
rating by Spencer Mortimer
"They always go above and beyond for me, especially Brittany. Thank you so much for helping me transition my policies to my new car as smoothly as possible!"
We responded:
"Thank you, Spencer, for sharing your experience with us. It's wonderful to hear that Brittany and the team were able to assist you effectively with your policy transition. Your satisfaction is important to us, and we're glad we could make the process smooth for you. We appreciate your feedback and your trust in our services."
Profile photo of Layla Farrington

Layla Farrington

April 15, 2025

5  out of  5
rating by Layla Farrington
"Always super helpful!"
We responded:
"Thank you, Layla, for your kind words and 5 star rating. It's wonderful to hear that you've found our team to be helpful. Your feedback is greatly appreciated and motivates us to continue providing excellent service. "
Profile photo of Lisbeth Ericksen

Lisbeth Ericksen

March 18, 2025

5  out of  5
rating by Lisbeth Ericksen
"Brittney with Hinkle State Farm Insurance was knowledgeable and very helpful. She fully answered all my questions and was able to provide advice on additional services that I may be interested in."
We responded:
"Thanks for taking time to leave us a review. We strive to deliver the best service possible. I am glad to know Brittney met your insurance needs. Kim and team"
Profile photo of Micah Tang (Ryder)

Micah Tang (Ryder)

March 10, 2025

5  out of  5
rating by Micah Tang (Ryder)
"carma was very helpful in setting up my insurance."
We responded:
"Thanks for your business. With appreciation from Kim and team"
Profile photo of Kristina Buckingham

Kristina Buckingham

March 6, 2025

5  out of  5
rating by Kristina Buckingham
"I've been working with Carma Stoddard in Kim Hinkle's office, and can't say enough about how helpful Carma is! Every time I call or email with a question, she responds right away, and always takes care of any confusion I have regarding different insurance policies. Highly recommend!"
We responded:
"We’re glad you are happy with the help you received from Carma. We take pride in our work and love taking care of customers like you. Kim and team"
Profile photo of Pleiku Pleiku

Pleiku Pleiku

March 5, 2025

5  out of  5
rating by Pleiku Pleiku
"Outstanding Service – Highly Recommended! I had an exceptional experience working with Kim from State Farm for my insurance needs. From the very first interaction, she was professional, knowledgeable, and genuinely invested in finding the best coverage for me. She took the time to understand my specific requirements and provided clear explanations of my options, making the entire process seamless and stress-free. My home, boat and vehicles got a very good combo rate. What truly sets Kim apart is her dedication to customer service. She was always prompt in answering my questions, available whenever I needed assistance, and went above and beyond to ensure I was fully satisfied with my policy. Last week, it only took Kim an hour to find my windshield replacement deal- save me hundreds dollars. Thank You Kim If you're looking for a reliable, trustworthy, and dedicated insurance agent, I highly recommend Kim Hinkle from State Farm Insurance. Kim's expertise and outstanding service make State Farm Insurance a top choice in the industry!"
We responded:
"I am honored for your review and compliment. My team and I strive to do our best. We’re grateful for you and your business and we look forward to serving you again. "
Profile photo of Eric Wang

Eric Wang

March 5, 2025

5  out of  5
rating by Eric Wang
"Carma's action reminded me how great everyone is in the office. Because I was very busy, I did not find time to call until after 4:30 on a Friday afternoon, but Carma took the time to help me. After some digging, she realized that she had to call the central office and she promised me that she would get back to me on Monday; sure enough, I got an email on Monday and she explained clearly and with detailed information what happened regarding the monthly insurance payment. Thanks again Carma!! I really appreciate it!"
We responded:
"Thank you Eric. I'm so glad you had a great experience with our knowledgeable team. We spend extra time to continue to learn in our ever-changing industry. Thank you for letting Suzie educate you. -Kim"
Profile photo of David Bruce

David Bruce

February 27, 2025

5  out of  5
rating by David Bruce
"I needed a special policy fast, and Suzie came through! This has been my experience with everyone at Kim Hinkle's agency. If you need it done right, this is the place."
We responded:
"Thanks for your kind words about Suzie and the team. We love helping our customers and appreciate you Bruce. Kim "
Profile photo of Kevina Han

Kevina Han

February 26, 2025

5  out of  5
rating by Kevina Han
"I couldn't be happier with the outstanding assistance I received from Carma. She replies quickly and is very helpful!"
We responded:
"We’re so glad you enjoyed your experience with us. Thank you for acknowledging Carma. Kim and team"
Profile photo of Jeff Baldwin

Jeff Baldwin

February 26, 2025

5  out of  5
rating by Jeff Baldwin
"Very helpful thank you."
We responded:
"Thank you Jeff. We’re glad you’re with us. Kim and team"
Profile photo of Moises Prospero

Moises Prospero

February 22, 2025

5  out of  5
rating by Moises Prospero
"Was extremely easy to change my coverage when I purchased a new vehicle and still gave me a great rate. All my questions were quickly answered. Awesome!"
We responded:
"That’s great to know and thanks for your feedback. We’re glad you are with us Moises. Kim and team"
Profile photo of Becky Sowards

Becky Sowards

February 10, 2025

5  out of  5
rating by Becky Sowards
"Brittney was extremely helpful in clarifying our adjusted homeowners premium for the new year. She answered all of my many questions and offered specific information and options. Brittney was friendly, knowledgeable and to the point. Talking with her also helped me make some beneficial policy additions. Brittney responded quickly with updates and made my day worry free."
We responded:
"We’re honored by your positive feedback! We pride ourselves in being responsive and knowledgeable and glad to know Brittney delivered to your expectation. We appreciate the time you took to give us the wonderful review. Kim and team."
Profile photo of Kylie Sever

Kylie Sever

February 5, 2025

5  out of  5
rating by Kylie Sever
"Brittney was super helpful and answered all of the questions I had! She fully explained everything to me and was quick to answer the phone."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Paul Edgcomb

Paul Edgcomb

January 24, 2025

5  out of  5
rating by Paul Edgcomb
"They are always on the ball. Suzie goes above and beyond and even anticipates issues that I had not thought of. And, her responses are extremely timely - never wait for an answer. Love, love, love these people. I recently moved here and still own an auto body shop in NJ. We have a great relationship with State Farm. I can honestly say that they one of the few Insurance Companies who understand what it takes to safely repair a car and will pay to have the work done properly. State Farm might be a little more $ up front, but they will be there when you need them as long as you go to a high quality shop in their network ( use the SF online locator)."
We responded:
"Thanks Paul for your nice feedback. We’re grateful and here for you. Kim and team"